Opening hours and address
Opening hours
When we play
- Monday–Friday
- 12:30 – 21:00
- Saturday–Sunday
- 10:30 – 22:00
Address
Find us
15 Tsaritsa Ioanna Blvd, West Mall, 1336 Sofia, Bulgaria
The venue is on level 2 at West Mall.
Inside the mall
How to find us
Level 1 — main venue
Look for the black reception desk with the glowing MATRIX sign and the huge LED ring above it. This is reception, and every visit starts here.
Level −3 — arena and fields
The -metre arena and the shared-reality fields. Take the lift down and you are there — the two levels are one lift ride apart.
▲ If you get lost, ask at the MATRIX desk. They know everything.
First visit
Quick answers
Do I need a reservation to play?
No. Come in, choose a game at reception and play. Advance booking is required only for organised events such as birthdays.
What age is it suitable for?
It depends on the child and the game. Call +359886656559, tell us the age and we will recommend the best options.
Is parking available?
Yes. West Mall has parking. Enter the mall and you will be with us in minutes.
Can VR cause motion sickness?
With modern headsets and short sessions, it is uncommon. If you feel discomfort, stop at any time and try ARENA, the arena or the consoles in the Secret Room.
What should I wear?
Comfortable clothes and closed shoes that are easy to move in, especially for the arena and ARENA. We provide everything else.
